Privacy Policy
Romaine Spring Estates Homeowners Association
Effective Date: January 1, 2026 Â |Â Last Updated: August 2026
Romaine Spring Estates Homeowners Association ("RSE HOA," "we," "us," or "our") is committed to protecting the privacy of our residents and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
1. Information We Collect
- •When you register for a resident account, we collect your name, address, email address, and phone number.
- •When you contact us through the website, we collect the information you provide in your message.
- •We may collect information about how you use our website, including pages visited and features accessed, through standard web server logs.
- •Key fob numbers and pool pass information are collected and stored as part of community amenity administration.
2. How We Use Your Information
- •To administer your resident account and verify your membership status.
- •To communicate HOA announcements, meeting notices, and community updates.
- •To process assessment payments and manage account standing.
- •To administer pool access, clubhouse reservations, and other community amenities.
- •To respond to requests, questions, or complaints submitted to the trustees.
- •To maintain the member directory (shared only among verified residents).
3. How We Share Your Information
- •We do not sell, rent, or trade your personal information to third parties.
- •Your contact information may be shared with other verified residents through the member directory, which is accessible only to registered residents.
- •We may share information with service providers (such as our website platform or payment processor) solely to operate the HOA website and services.
- •We may disclose information if required by law, court order, or to protect the rights and safety of the community.
4. Member Directory
- •The member directory is accessible only to registered and verified residents of Romaine Spring Estates.
- •Residents may request to have their information excluded from the member directory by emailing hoa@rsehoa.com.
- •Directory information may not be used for commercial solicitation or any purpose other than neighbor-to-neighbor communication.
5. Data Security
- •We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.
- •Resident accounts are password-protected. You are responsible for keeping your login credentials confidential.
- •No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies
- •Our website uses cookies and similar technologies to maintain your login session and improve your experience.
- •You may disable cookies in your browser settings, but doing so may prevent certain features of the website from functioning properly.
7. Children's Privacy
- •Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.
- •If you believe we have inadvertently collected information from a child under 13, please contact us at hoa@rsehoa.com so we can promptly delete it.
8. Changes to This Policy
- •We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
- •Continued use of the website after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
- •If you have questions or concerns about this Privacy Policy or how your information is handled, please contact the Romaine Spring Estates HOA trustees at hoa@rsehoa.com or by mail at 4901 Romaine Spring Dr., Fenton, MO 63026.